Leaman Team  |  LoanPeople

A quick word of advice before I get into my review…just go with Max Leaman so that your credit is only hit once.

02/03/2015 by Leslie H.
Location: Pflugerville, Texas

Getting your credit hit multiple times for a house KILLS whatever credit you have so do yourself a favor.

My husband and I were rolling around the idea of purchasing a house, so I first started talking with our credit union to get some ideas about the process, underlying costs, etc. Turns out they were running our credit and I had no idea. I didn’t NOT tell them to because I didn’t know that’s what this part of the process was, but this was also February and we weren’t looking to buy until the summer and they didn’t ask, so… When you don’t know what the heck you’re doing hindsight is definitely 20/20.

I wasn’t pleased with the lack of communication we received from the credit union, so I moved on to a lender that my real estate agent recommended. He didn’t listen and lacked communication as well, but I knew enough at this point not to let him “run [our] credit while [we] make a decision as to whether or not to go with him!” What? People do this? We moved on.

We reluctantly tried another lender that our agent recommended and he was great. He answered all our questions, spent lots of time on the phone with us, everything I wasn’t getting from the first two places. He ran our credit, but gave us a percentage rate that was a little higher than everyone else I knew buying a house at the same time was getting, and our credit scores were in the high 700’s and 800’s. When I talked to him about it, he lowered it – yay! Turns out he charged us for points without telling us and when I brought it to his attention he acted like it was no big deal. Moving on, again.

So I asked some other friends who were in the process of buying and selling who they recommended and they said hands down Max Leaman (as did several other people I spoke to). From the moment I first called and got on the phone, it was super smooth, she answered all of my idiotic first-time-homebuyer questions, responded to calls and emails after hours (since she works like crazy), and everything was done on time and without issues. came to our closing, and we even received a return address stamp with our new address on it after we moved in among other small gifts here and there throughout the 6 months since closing.

Despite getting hit for a mortgage loan three times in total, it was worth the hassle to finally find Max Leaman and have our home-buying process go so well. I don’t think we want to go through this again anytime soon, but I know who we’ll call when we do.

There are many home lenders out there, but none of them come close to LoanPeople.

03/20/2024 by Abe S.
Location: Austin, TX

My wife and I have worked with LoanPeople twice now, and both experiences have exceeded our expectations and then some. Their entire team is prompt and professional, and every interaction we’ve had with them–through the often complex and confusing mortgage process no less—has been a positive one.

Max and the whole team made purchasing our first home as easy as can be.

11/12/2012 by Marc D.
Location: Austin, TX

Emails were always responded to promptly, and the Leaman team’s customer service was topnotch. We closed with an unbelievably low rate, and there were no surprises at or leading up to closing. Max explained the entire mortgage process. Moreover, my wife and I put in an offer on a house that had four other offers submitted within the first 24 hours of being listed on the MLS. Later that week, our offer was accepted of multiple other offers. Several offers were almost identical to ours, but the seller’s agent said that that the reputation of team Leaman (as well as the reputation and skill of our Agent, Mark Strub) for smooth closings tipped the sellers to choose our offer. After hearing a few closing horror stories, we’re glad that we chose Max and his team to help us close without stress.

Max is awesome. He loves cookies. Oh, you want to know more?

05/11/2012 by Crystal A.
Location: Austin, TX

From the moment I called, he put me at ease. Buying a house is a really big deal, especially the first time. Max explained everything to us, worked with our crazy schedules, and communicates like nobody’s business. He is always prompt with replies to emails, voice mails, etc. When he gives you his cell phone number and says “Don’t be afraid to use it,” he means it. He got us a pre-qualification letter on a Saturday, y’all!

It’s true, Max is so friendly you’d want to hang out over a pint of beer. He’s also very professional. I never had any doubt that the job was getting done. Max is even there for the closing, which I hear is unheard of! Unfortunately for us, our closing got pushed back HOURS later and no one told Max, so he wasted a trip. Was he mad? Nope. He was just happy we got to close later that day. The ladies in Max’s office are wonderful as well. The whole office is incredible, and the next time we buy a house, we’ll put him back on speed dial. The best thing is that even though we’re all moved in, I bet I could call and ask Max a stupid question and he would be as sweet and helpful as ever.

I don’t think I could give anyone else a more enthusiastic recommendation (except maybe my realtor, who works with Max pretty often)!

I have had the pleasure of working with Max Leaman when purchasing my home.

05/01/2009 by Audrey G.
Location: Austin, TX

He is incredibly professional and thoroughly explained all of my different financing options. Max was always available to answer my questions and he made it a point to attend my closings. I would be happy to recommend Max to anyone who values great service!

Very responsive and on top of things.

09/22/2015 by Jonathan L.
Location: Austin, Texas

Home buying can be a pain in the butt, but Leaman made us confident that nothing would slip through the cracks.

In addition to my choice of realtor, working with Max Leaman and his team was the best decision I made in my home buying process.

02/23/2015 by Grace E.
Location: Austin, Texas

In fact, I am convinced that there is not a better mortgage company to work with in Austin. Max and his team not only provide the best customer service you could hope for, they are incredibly knowledgeable and efficient at what they do. Max and his team took all of the stress and guesswork out of the qualifying and home buying processes. In fact, their efforts left me with very little work to do myself period. Though I understand that Max and his team are kept incredibly busy, there was not a single moment that I didn’t feel as though I was their only client. I could’t imagine putting my confidence in anyone else.

Max and his team are extremely communicative and efficient. I was never asked to do the same thing more than once and was kept abreast of how everything was progressing, by phone and email (I accomplished my home buying process almost entirely from the state of Florida while my husband was overseas on a military deployment). Max and his team worked incredibly quickly throughout the entire process. After explaining my situation and expectations to Max and his team, they worked to move heaven and Earth to help us secure and close on our home in ONE MONTH with a VA loan. If you are unfamiliar with the mortgage process, or with a VA loan for that matter, please understand this is no simple feat. His efforts to work with any parties across the transaction took all of the stress and legwork out of the equation for me. He and his team are your best bet for navigating the Austin market. I assure you that you will not only be impressed, but you will walk away with your own home buying success story after working with the Leaman Team. Don’t waste your time considering anyone else.

I can’t say enough good things about Max and the Leaman team.

08/30/2016 by Amy W.
Location: Austin

We bought our home in Austin while still living in San Francisco, and Max and his team were there for us from the first moment we started exploring this move in the Fall of 2015, up until we signed the closing contract in late May of 2016. Max was recommended to me by my real estate agent and I’m so glad she did. Max coached me through the process and gave me very solid advice about how to go about getting our first-ever mortgage (as life-long renters, my husband and I had no clue) and was always a phone call away throughout this extremely stressful process. He even called me as he was leaving for vacation just to check that we were OK as he could tell I was a nervous wreck. I trust his opinions completely–he is almost like speaking with a financial advisor–and he always steered me in the sensible direction (even if I didn’t always want to hear what he had to say). Max can be very direct, but he’s got a sense of humor and I always knew he was looking out for our best interests. If you want a mortgage broker who is honest and trustworthy, and knows the business inside out, Max and the team at Leaman Realty are a great choice. We will be going back to Max when the time comes to refinance and look forward to working with them again. Oh, and we love our new home and Austin, too!

team were great all the way through the mortgage process, as well as after closing.

05/10/2016 by D.D.
Location: Austin, Texas

The whole team was very responsive, which is very important to me. Another big plus is their positive attitude and the ability to make my difficult condo mortgage happen. Some condos like mine are extra difficult to close, but they worked through it all with me. I couldn’t be happier and would definitely work with them again in the future. Overall I felt the whole process was pleasant and everyone was very involved and responsive. I feel I was very well taken care of and well informed though out. I would recommend their team to my family and friends.

5 Stars

06/22/2023 by Roberto G.
Location: Georgetown, TX

Candy was an awesome resource to get the deal done!